XL'S PLANNING SOLUTION

 

Roadmap for migrating to mobile platforms

• Identify and prioritize your needs
   
• Design a custom communications plan that aligns with company objectives
   
• Set measurable goals
   
• Ensure success by evaluating results, soliciting feedback and making adjustments as needed
  
   

For Avis, we were asked to evaluate current practices and make recommendations at the very beginning of communications planning. We helped Avis articulate its Mission, Vision and Strategy; and then developed a clear plan for communicating a new, and very successful, Employee Loyalty Program.

Deliverables our clients have asked for that might interest you:

• Audit of Internal Communications to understand the current state

• Facilitated workshop to align and set goals

• Facilitated workshop to set strategy and tactics

• Budget recommendation for presentation to Leadership

• Focus groups and interviews for planning guidance

• Communications Plan for presentation to Leadership

• Roadmap for developing an EVP or employer brand

• Roadmap for migrating from paper to digital content  

XL'S MANPOWER SOLUTION
 

• Extend your capabilities without adding overhead
   
• Benefit from a readily available team of highly experienced communications professionals 
   
• Provide support for your team whenever you need help
   
• Measure success by ensuring projects are completed on time and on budget

For Scholastic Publications, our support began with a small letter writing project. Immediately after, Scholastic invited us to collaborate on all HR communications content, an acquisition toolkit, communications strategy and benefits enrollment. By lending XL’s manpower and expertise, we helped Scholastic prepare managers for open enrollment and anticipate employee questions. The value to Scholastic of saved staff time and employee goodwill was immeasurable.  

XL's TECHNOLOGY SOLUTION       

• Build a custom communications platform
   
• Engage a diverse workforce
   
• Deliver communications more effectively and efficiently
   

Measure success based on real data to evaluate participation, engagement, productivity, and profitability.

 

For Montefiore Medical Center and its affiliate organizations, we created a secure, branded communications portal.  This widely used Internet-based platform provides a centralized location for benefits and wellness information plus resources for all Montefiore associates. The site’s single sign-on capability provides personalized benefits content and connects directly to other benefits and wellness sites offered through Montefiore. The portal increased Montefiore’s audience base 300% while reducing communication costs 38%.

XL'S CONTENT SOLUTION
 

• Provide clear, creative, original content
   
• Develop purpose driven messaging
   
• Get employees to pay attention, read and take action
   
• Measure success from results, feedback, engagement and profitability.
  
   

For United Rentals, sales staff turnover was extremely high. We recommended new, original content to help its national network of managers more effectively interview and train new workers. Interview guides, training manuals, and onboarding modules were custom-created and put into the field. Retention quickly improved by 30% and United Rentals calculated cost-saving efficiencies of $1.5 million during the first year.  Our relationship then expanded to include communications for: a new management development program, performance management system, and eventually, HR communications strategy.

XL'S END-TO-END SOLUTION
 

• Design and implement custom communications
   
• Ensure consistent, strategic, enterprise-wide communications aligned with company goals
   
• Deliver messaging that supports Total Rewards and/or EVP
   
• Measure success against stated goals and by tracking engagement, recruitment, retention and business results
  
   

For Montefiore Health System, we’ve been a trusted advisor and support partner since the 80’s. As Montefiore has grown in size, number of locations and workforce diversity, XL has responded with more robust management of its employee database, technology infrastructure, and enterprise-wide benefits communications. Today, a wide-reaching network of Montefiore health partners shares a single and recognizable internal brand.